Thank you for referring your client to us. We would have called you back sooner, but we have only just received the referral form. We likely would have responded more quickly if you had faxed or emailed it as indicated on the top of the form. Instead, you left it sitting out on a desk in our rural office, you know, the one that is only staffed part time, and is shared with another community group? I’m sure your client’s information is safe though since you had the forethought to fold the paper in half. And I guess you couldn’t have known that our staff who works in that office was on vacation for two weeks, so again, our apologies.
Now, I realize that you must be a very busy woman (aren’t we all!) but if it’s not too much trouble, maybe you could take the extra couple of seconds to write in your complete phone number? A bit of information about the client would be helpful too – maybe more than “needs support – monthly visits”.
Oh, and by the way – Primary diagnosis: schizophrenia/bipolar. Well, which is it? I guess the client may have both (poor thing) but then I’m guessing one of those is the secondary diagnosis, and it’s just a little hard to tell which considering how you’ve squished it all into the one little box there.
Well, I hear from your outgoing message that you are out of the office for the next three days (how nice for you!) so I guess I’ll call you back next week.
Ta-ta for now!