Showing posts with label lists. Show all posts
Showing posts with label lists. Show all posts

Wednesday, December 19, 2012

The Twelve Days of Christmas - Social Work Edition

Like absolutely everyone else, those of us in social work often find the days leading up to Christmas to be particularly hectic.  It can be a hard time of year for many of our clients, so they may need additional support.  There are many charitable goings-on that we may be involved in, and most of us hope to get a couple days off with our own families.

Here's a little ditty to give you an idea of what the holiday rush looks like for us.  Feel free to sing along!  (I'm not typing out the verses over and over, you all know how it goes!)

Twelve grocery gift cards













Eleven overdue assessments  














Ten client Christmas parties  
















Nine home visits 















Eight food hamper deliveries  
















Seven flu shot clinics    














Six church hall turkey dinners  












Five volunteers!!!!!    (we love our volunteers)


















Four donated toy drives     










Three office potlucks  
















Two emergency room visits    
















And one last minute crisis call!

  

Tuesday, October 2, 2012

With Grateful Thanks

So.  I've been a little blase about posting lately.  I think this is because I've hit the doldrums again, struggling to feel motivated in my job and wishing I were (working) somewhere else.  The thing is, I'm here for now so I need to make the best of it.  With Canadian Thanksgiving coming up this weekend I've decided to think of all the things I am grateful for about my work.


  • I have a job.  And compared to other social service sector agencies, mine pays decently well
  • lots of vacation time - I've been working here 5 years and now get 5 weeks vacation
  • Experience - I have the opportunity to work with a great diversity of clients
  • the environment here is by and large supportive and positive
  • I have the ability to set my own schedule much of the time (within bounds)
  • I have a lot of freedom to decide how to work with my clients
  • most of the buildings my client's live in have working elevators
  • I like my manager and supervisor
  • I'm provided with lots of opportunities for training
  • the agency has taken up a "recovery" based philosophy

What are you grateful for in your work?

Friday, March 2, 2012

The Mental Health Worker’s Reminders to Herself

1. When my supervisor assigns me a new client she is not trying to sabotage me. She is trying to get me to do my job.


2. When a client repeatedly cancels/misses appointments, there is likely something making it hard for them to come. It’s nothing against me.

3. When it is something against me, this is okay too. Not everybody has to like me. I will not be the best match for everyone. Learn from it.

4. Doctors are people too. They are likely rolling their eyes right back at me.

5. A client’s goals for themselves need to come before my goals for them.

6. When clients are skeptical because “you look too young to help me” remember – you’re a lot less young than when they were saying this to you 5 years ago!

7. Caring for myself will help me to care for others.

8. People will come and go, but paperwork is forever.

9. It’s okay to drown your sorrows with pizza and a half bottle of Shiraz on Friday night.

Tell me Going Mental readers - what reminders do you need to keep yourself going?

Friday, February 3, 2012

Bag Lady*

Yesterday I arrived to work carrying:

1. My work bag - contains my binder with forms, notebook, business cards and comes with me to all meetings and client appointments

2. My purse - contains personal, non work stuff like wallet, lip balm and ear plugs (they have come in handy, trust me)

3. My laptop bag - I don't usually bring this outside the office, but sometimes it's neccessity

4. A grocery bag - containing my contribution to the team pot luck (broccoli slaw - it was good)

5. My lunch bag - because despite the put luck luncheon, I was on my own for second breakfast, elevensies and afternoon tea

6. A gift bag - containing a very *lovely* purfume a client had gifted to me.  I told her I couldn't accept it but I had another client who would really appreciate it, and after it sitting in my car for a week, and me inhaling the fumes I really needed to give it to her.

7. My giant tea thermos.

Oh, and I had my crackberry in my pocket.

I think I need one of those personal organization assistant people** to help me.  Or I just need to listen to my 8 year old and use a backpack already.

*this term always gets this song stuck in my head

**this is a thing, right? These people really exist???

Friday, January 13, 2012

Friday the 13th resolutions*

So I realize I'm a little late to the game, but I've decided it's time to make some resolutions for 2012.  Not for my personal life which is practically perfect in every way (or not, whatever) but for my professional life. 

It actually makes more sense to do this now that on January 1st. 

On January 1st I was in full-blown vacation mode.  Driving along country roads gazing at the snow dusted fields, fresh from enjoying a cozy night with some friends in an old farm house.  Pleased with myself for downing enough water and eating half a loaf of olive bread to soak up the booze so I didn't feel too hung over.  Spending the rest of the day snuggling on the couch....ahem, what was I talking about again?  Oh yeah, resolutions. 

So anyway, things were rosy at New Years giving me no impetus to change.  By now I've been back to work for a week, and admittedly it's made me a bit of a grumpy bear (that's what AM would call me in his most mock-caring voice).  This attitude sucks.  For me, and everyone around me.  I'm sure this doesn't exlude my clients.  I care about them, I really do, and I don't like to feel that this doesn't come through in my work.

So I'm working on resolving this (ha, see what I did there?) or perhaps to put it in some more social-worky terms I'm trying to develop some strengths-based goals for myself.    In some cases I'm just renewing old goals.  Here's what I've got so far:

1. Practice positive thinking, not just for clients but for myself
2. Better self-care: always
3. Learn to say NO to things that will only drag me down (I really suck at this currently)
4. Keep up the job search, the right one WILL come along
5. Find creative ways to get involved at this job that will promote a better experience
6. Be thankful for what I have - be happy

They're not exactly SMART goals yet (10 points if you know what that is) but like I said, I'm working on it.

So what about you, any professional or personal resolutions this year?  

*I know there is some kind of joke about bad luck in here, it's just not coming to me.  TGIF

Monday, December 5, 2011

The Mind Wanders Already on Monday

Alternate title: Monday Morning Musings

Or: I consider my every little thought so intricately facinating, that I just can't help but share.  I know you wanna hear 'em.

1. I wish it was a wee bit colder outside so we'd have snow instead of rain.

2. I wish that little blinky light telling me I have messages to check would just go away.

3. It's only 3 weeks until Christmas holiday, woo-hoo!

4. My Monday 'to-do' list is depressing me.

Friday, November 18, 2011

This Week Sucks Because....(drumroll please)

1. I have only completed 2 out of 9 assessments that are due shortly (usually we only have 1 a week)
2. AM is away so I'm lonely and looking after kiddo by myself
3. I've got a vicious head cold
4. It's cold outside (there was snow yesterday)
5. I haven't written any of my notes for this week yet, and still have some from last week to input
6. I can't even say TGIF because I am going to have to work from home this weekend to catch up
7. I also have to survive taking a car load of obnoxious noisy excited kids to the Santa Claus parade

*whine*bitch*moan*complain*

Thank you, internet, for being there for me.

Friday, February 4, 2011

A Day in the Life




Thursday February 3, 2011

8:30am – park a block away from first appointment and check messages on office phone and cell phone. Remarkably few, possibly due to yesterday being a “snow day”.
9:00 – pull up to client’s building for first appointment. He’s a big guy (with severe back, neck and knee problems) who struggles to get in my little car, but we make it. We head off to check out a new grocery store, a figure out a route for him to take the bus there on his own next time.
9:45 – take same client to coffee shop for a caffeine fix and quick chat about plans for next week’s meeting.
9:59 – return to client’s building, help him load his groceries in.
10:00 – back in the car, call the pharmacy to see if next client’s prescriptions can be made ready for pick up. Ah, crap – there are no more refills. The pharmacy offers to fax a request to the doctor’s office, and I call the client. He swears that he did see this doctor in the past few months (can’t remember exactly when, but…) and forgot to ask about those prescriptions.
10:10 – Call the pharmacy back, they say it might take awhile. Call the client again, tell him it might take awhile and is it okay if I drop his meds off this afternoon. Yes, that will be fine.
10:20 – Eat my lunch in the car trying to ignore the fact that it’s -10 Celsius outside but I’m dressed in several layers so that’s okay. Relish the fact that I have a few minutes to listen to Q on the radio.
10:45 – Head downtown to start searching for a parking spot.
11:00 – Find parking, dash across the street to the church to set up for the Outreach lunch program. My co-facilitator has beat me there, as have several of the clients, even though we don’t officially open until 11:30, but hey, it’s still -10 out!
11:30 – Serve chili, chips, and veggies to familiar faces, and some new ones. The attendees are mostly male, 40+ and kinda rough around the edges. They make loud conversation about politics, people they know, their plans if they won the lottery, and “the way things used to be”. They’re a good natured lot, and the lunch tends to run a lot more smoothly than its breakfast counterpart at the other church. Breakfast gets a bigger crowd, and there is sometimes “trouble”.
12:30 – start tidying up as people leave. Spend some time supporting an elderly couple whose son lives out east and was recently diagnosed with bipolar. They’re frustrated that “the system” out there isn’t giving him the support he needs, and they wish they could do more to help. They went to visit him last fall when he was in the hospital, but the motel was expensive, and it’s hard for them to travel.
1:08 – I realize that I’m late for my next appointment, and try to call but get the answering machine. The outgoing message wishes me a “happy new year” and remarks about the date 01/11/11 for several minutes before cutting me off, so I don’t get to leave a message.
1:15 – I arrive to my “happy new year” client’s building, but there’s no answer when I buzz the intercom. I wait inside the front door for several minutes then try again. I call her phone, and the answering machine seems to work this time so I leave a message asking her to call and reschedule.
1:30 – Back in the car, I drive to the neighbourhood of my next appointment, and park across the street to check messages again. One marked “urgent” from a new client whom I have met only twice telling me that he found a room to rent and is no longer living in the shelter, and he’ll call me later to set up an appointment, because he doesn’t have a phone. Another from a current “high needs” client crying and upset because she’s lost all her ID. This could be pressing, but I know if I call her back it’s possible I’ll get stuck on the phone for a long time so it will have to wait for a more opportune moment.
1:40 – I check my email and notice a message from a client I did an intake with a couple weeks ago. He let’s me know that his housing arrangements “didn’t work out” and he, his wife, and their two children are now in the family shelter. He sounds pretty desperate for help and is planning to rent a truck to go sleep in. I remember him as extremely depressed, anxious, and suicidal. I email him back quickly to ask if it would be okay for me to refer him on to our outreach program which can meet him right away.
1:55 – I call my 3:00 to see if we’re still on because he often cancels. He has schizophrenia, and is also going through cancer treatment so he’s not always in the best of shape to meet. He asks if I can come earlier than planned and I say we’ll see.
2:00 – I check in with my next client. It’s dark in her apartment as the balcony door is blocked by the snow and she never opens her curtains. She finally let her dad know that her cat died, so he’s not worried any more about why she’s acting out of sorts. She missed her psychiatrist appointment last week because she’s scared that if her taxi runs out of gas it’s winter and she’ll be stranded in the snow. She’s scared that no one will save her. I try to understand, and try to support as best I can.
2:30 – Back in the car, call Mr. 3:00 and let him know I can come now. He wants to go to the grocery store and has his list ready.
2:35 – I pick him up, and off we go.
2:50 – I’m getting a grocery cart while my client starts his shopping inside. An older gentleman is trying to light his cigarette with a burnt out lighter, and I suggest to him that he’s probably not allowed to smoke in here and needs to go outside. He asks me for a match, but I don’t have one. He goes back to trying the lighter.
3:45 – Groceries are done, and after a stop at the post office I take my client home. We make arrangements to meet next week if he feels up to it.
3:50 – In the car I call the pharmacy from this morning and learn they finally got the refills, they didn’t think they would cause this doc has said no before. I call my client to update him, message my boss to update her about the changes to my schedule/location (for safety purposes, understand) and head off to the pharmacy.
4:05 – At the pharmacy we commiserate for a minute, and they tell me my client called them about 20 times today, anxious about his medication. They’ve known him for years, since he was homeless down the street from their store, long before I came around. They want to know does he also need his foot cream, I call, he doesn’t, I take the bag of pills (these have got to be worth $$$ on the street!) and zip over to his place.
4:20 – I get there (just in time) hand over the drugs and apologize that I won’t be able to stay and chat. I’ll call you tomorrow to schedule a check-in appointment, okay?
4:30 – I finish my day on time somehow, and call home to let them know I’m on the way.

Friday, September 10, 2010

15) Staying at a job for two years is a ‘long time’*

It’s hard to believe I’ve been at this job for almost two years now. I’ve worked that long (and longer) elsewhere before, but this is the first job I ever had providing long-term support to clients. Most of my caseload now has been with me for the entire time I’ve been here.

In the last two months especially, I’ve started to notice things in my working relationship with my clients which I think are the result of being able to have this on-going support. Clients sharing personal information because they finally feel comfortable. New insights being gained through reflecting together on the past two years of their life. For me, know what times of year are hard for a particular person, and anticipating triggering events. It’s kind of cool, and weird.

Not having done this before, I’m always learning as I go how to balance the intensity of my professional relationship with clients and my personal boundaries. “Relationship” doesn’t even seem like the right word. I’m more keenly aware as I work with individuals longer that the whole thing is so one sided. I’m uncomfortable with the unbalanced power dynamic, and yet it’s so necessary. I admit, I resent my clients sometimes for how much energy it takes to support them. But I know it takes a lot of their energy too to do the hard emotional work I put them up to.

In a few months the intake part of my job will end, and I’ll be back to full-time housing worker. I’m curious/anxious to start fresh with several new clients all at once. In that case, it’s a bit of a comfort knowing I’ll still have my old stand-bys to give me some (unconventional) predictability and a feeling of (sometimes) stable progress. Assuming I’m still here for them.

*See here

Monday, July 5, 2010

Lazy, Hazy, Crazy Days of Summer

Okay, okay, so I know I’ve been a little neglectful of my little blog here lately (I can hear all 4 people who read it collectively nodding their heads) but I have good reason!

1) It’s summer, so I’m outside doing stuff
2) It’s summer, so it’s hot and I have less energy
3) And this is the real kicker – my home laptop crashed and has yet to be suitably replaced.

I haven’t even had time to keep up with reading all the blogs I follow, which is saying a lot because it is usually a highlight of my day.

I promised some way back that I would follow up with a book review of Voluntary Madness, and I will get to it. I also want to get back to talking more about the work at hand, as I’ve been recently distracted by certain international photo-ops and spectacles – although I can’t promise it won’t happen again.

For now, I’m wimping out and posting this list that made the rounds of Facebook recently and was emailed to me by a co-worker. Even if you’ve read it before, it may be good for laugh, and isn’t laughter really the best medicine?

Onward! -->

You know you’re a social worker when…

1) You think $40,000 a year is “really making it”.

2) You don’t really know what it’s like to work with men.

3) You know all the latest lingo for drugs, where to get them, and how much they cost.

4) You’ve started a sentence with “So what I hear you saying is…”

5) You’ve had two or more jobs at one time just to pay the bills.

6) You tell people what you do and they say “that’s so noble”.

7) You have had to explain to people that not all social workers take away kids.

8) You use the words ‘validate’, ‘appropriate’ and ‘intervention’ daily.

9) You spend more than half your day documenting and doing paperwork.

10) You think nothing of discussing child abuse over dinner.

11) People have said to you “I don’t know how you do what you do”.

12) You’ve never been on a business trip or had an expense account.

13) You know a lot of other social workers who have left the profession for another.

14) You’re very familiar with the concept of entitlement.

15) Staying at a job for two years is ‘a long time’.

16) Your phone number is unlisted for good reason.

17) Your professional newsletters always have articles about raising salaries…but you still haven’t seen it.

18) You’re very familiar with the term ‘budget cut’.

19) You can’t imagine working at a bank or crunching numbers all day.

20) You’ve had client who liked you just a little too much.

21) Having lunch is a luxury some days.

22) You’ve been cursed at or threatened…and it doesn’t bother you.

23) Your job orientation has included self defense.

24) You have the best stories at any cocktail party.

25) Your parents don’t know half of the stuff that you’ve dealt with at your job.

26) You know all the excuses client use for a failed drug test by heart.

27) People think it’s a compliment if they mistake you for a psychologist.

28) It’s a common occurrence to walk through metal detectors.

29) You’re thankful that you have a license without having to go to school for umpteen years like a psychologist*

30) You work odd hours and wonder why others can’t also be as flexible, or why we have to be the only ones who work strange hours.

31) Despite the poor reputation of a social worker you job has you interacting with those in higher authority positions (lawyers, doctors, judges, government representatives, superintendants, directors, etc)…and they come looking for you in a panic when they need you…

32) You can make just about anything a client does into a ‘strength’.

33) You laugh at things “normal” people would be shocked by.

34) You constantly struggle with the work/life balance.

35) You find it hard to get babysitters as you don’t trust anyone with your children.

36) You’re exhausted but you keep smiling!!

37) Hearing the worst news stories does not shock you in the least bit.

38) You think nothing of saying the words vagina, penis, or anus in a daily conversation.

39) You assess your date (in your head) while out on a date just to see if they meet criteria for any DSM IV diagnosis.

40) Your mother tells people you’re a psychiatrist or a psychologist. For the umpteenth time, I’m a social worker.

41) Your significant other has learned that when someone greets you in public not to ask “who was that?”

42) You know the suicide crisis phone number, the food shelf and the community shelter phone numbers off the top of your head.

43) Your family/friends/acquaintances/co-workers will approach you with a “hypothetical problem” to help them with and you can’t charge them for your advice.

44) When people ask for your help, they expect you to have all the answers and solution to problems that do not even exist, immediately. We’re social workers, not magicians.

45) You know where to find ‘free’ anything (clothes, food, equipment, transportation) but you are not eligible for any of them yourself.

46) You are considered an “expert” in financial assistance for your low-income clients but you can’t keep your own cheque book balanced.

47) You have a file or a list posted in your office on “Stress Reducing Techniques.”

48) After a long week of solving other people’s problems, you recognize that you haven’t dealt with your own at home.

49) You don’t know what “sick days” are and you call your vacation times “long mental health breaks” or “burnout prevention days”.

50) The clinical staff find the patient/family situation appalling and in urgent need of intervention and in your “social work” opinion, you don’t really think it’s all that bad. You’re pretty sure you’ve seen worse.

51) You love/loathe the idea of role-plays and know that they are not necessarily something kinky.

52) You’ve found yourself in a group situation with other social workers discussing a super deep topic, and someone says that they’re happy they were able to have the conversation with other people who “get it” and everyone immediately agrees.

53) You really do have the best gossip around, but have to make sure to remove any possibly identifying information first.

54) You really know how to enjoy a good bottle of wine!

*I'm assuming this was originated in the USA, as social workers are not 'licenced' where I live.

Wednesday, March 31, 2010

What Culture Do You Identify With?

One of my favourite blogs Sociological Images has recently made a number of posts about how we categorize race and culture. They reminded me of a conversation I had with some co-workers the other day.

On an assessment form we use for our clients, there is a question that states: what culture do you identify with? The client does not fill out this assessment themselves, so it is up to the worker to obtain this information at some point. You can leave it blank, but you cannot enter new categories, or select more than one. There are 116 designations provided.

What we were discussing is that the “categories” are really inconsistent. “Culture” in this question may reflect a number of things including race, nationality, ethnicity, region, skin colour, and even language. There were other things I noticed and just don’t understand. For example, why are some of them plural? Then of course there are the many varied uses of the word Indian. “Mixed” or “non-mixed” seems to matter. I was reminded that “White” and “Caucasian” are not one and the same. By “Gypsy” do they mean Romani? And seriously, Mongoloid? I thought this was widely acknowledged as an out of date and racist term?

Some of the designations I had never even heard of (I still can’t find a definition for “Hututu”). Some seem to be totally made up: the only meaning I can find for “Senoy” is this apparently satirical medieval reference to an angel.

Here is the list:

Abyssinians (Amharas)
African-American
Afro-Carribean
Afro-caucasian
Amerind
Arab
Armenians
Asian
Australian Aborigine
Austrian
Aztec
Bangladeshi
Basque
Bhutanese
Black
Black – other African country
Black – other Asian
Black Arab
Black Carribean
Black East African
Black Indian Sub-continent
Black North African
Black West Indian
Black, other, non-mixed origin
Brazilian Indians
Brunians
Bulgarian
Caucasian
Chinese
Congolese
Czech
Danish
Dutch
Egyptian
English
Estonian
European
Figian
Filipinos
Finnish
French
Gambians
Georgian
German
Ghanians
Greek
Gypsy
Hawaiians
Hungarian
Hututu
Icelandic
Inca
Indian (East Indian)
Indian (Hindi-speaking)
Indonesians
Irani
Iraqi
Italian
Japanese
Javanese
Kenyans
Kirghiz
Koreans
Lapps
Liberians
Madagascans
Malayans
Maori
Maya
Melanesians
Mexican Indians
Micronesians
Mixed Ethnic group
Mongoloid
Mozambiquans
New Zealand European
New Zealand Maori
Nigerians
Norwegian
Oceanic
Oriental
Other Asian ethnic group
Other ethnic non-mixed group
Other white British ethnic group
Pakistani
Polish
Polynesians
Portuguese
Russian
Samoan
Senegalese
Senoy
Serbia
Siamese
Slovakia
Somalis
South Asian
South East Asian
Spanish
Sudanese
Swedish
Swiss
Syrian
Taiwanese
Tamils
Tatars
Thais
Turks
Tutsi
Ugandans
Venezuelan Indian
Vietnamese
Welsh
West Africans
West Indian
White