Thursday, January 13, 2011

An Open Letter

Dear Dr. Dontcare: You are not my boss. You are however the boss for four office staff. So why, pray tell, is my client coming to me after his appointment with you asking that I look up the fax number for referrals to the Adult Mental Health Clinic? The referral that you are making. The referral that you already tried to pawn off on me until I pointed out that they only accept from physicians. The referral for which I already provided you with all the contact information. The referral for a clinic at a hospital where you conduct part of your practice.

I looked it up this morning. The number was listed rather plainly on the hospital website. You’re welcome. Your bill is in the mail.

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